Privacy Policy
Overview
Last updated: 8/7/2026
Automate You ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI agent services.
Information We Collect
Account Information
When you create an account, we collect your name, email address, company name, and billing information.
Usage Data
We collect information about how you interact with our services, including agent configurations, API calls, and performance metrics.
Customer Data
Our AI agents process customer interactions on your behalf. This may include voice recordings, chat transcripts, and CRM data as configured.
How We Use Your Information
- • Provide and maintain our AI agent services
- • Process transactions and send billing notifications
- • Improve and optimize agent performance
- • Provide customer support and respond to inquiries
- • Send service updates and security alerts
- • Comply with legal obligations
Data Sharing and Disclosure
We do not sell your personal information. We may share your information with:
- • Service providers who assist in operating our platform (e.g., Voiceflow, Bland AI)
- • Professional advisors (lawyers, accountants) when necessary
- • Law enforcement when required by law
- • Business successors in the event of a merger or acquisition
Your Rights
Under GDPR and other privacy laws, you have the right to:
- • Access your personal data
- • Correct inaccurate data
- • Request deletion of your data
- • Object to processing of your data
- • Data portability
- • Withdraw consent at any time
Data Retention
We retain your information for as long as your account is active or as needed to provide services. Customer interaction data is retained according to your configured retention policies (default 90 days). Account data is deleted within 30 days of account closure.
Contact Us
For privacy-related inquiries or to exercise your rights, contact us at: privacy@automateyou.co.uk